Privacy Policy

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • Account transactions and credit card or other debt
  • Credit history and payment history
When you are no longer our member, we continue to share your information as described in this notice.


How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information, the reasons The State Credit Union chooses to share and whether you can limit this sharing.


Reasons we can share your personal information

Does The State Credit
Union share?

Can you limit this sharing?

For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

Yes

No

For our marketing purposes –
To offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes –
information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes –
information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For Nonaffiliates to market to you

No

We don’t share



What we do

How does The State Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does The State Credit Union collect my personal information?

We collect your personal information, for example, when you

  1. open an account or provide employment information
  2. apply for financing or give us your contact information
  3. show us your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  1. sharing for affiliates’ everyday business purposes – information about your creditworthiness
  2. affiliates from using your information to market to you
  3. sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.



Definitions

Affiliates

Companies related by common ownership or control. They can be financial and
nonfinancial companies.
The State Credit Union has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  1. The State Credit Union does not share with nonaffiliates for marketing purposes.
  2. Nonaffiliates we share with can include insurance companies, government agencies, consumer reporting agencies, and data processors.

Joint Marketing

A formal agreement between nonaffiliated financi.al companies that together market financial products or services to you.
* Our joint marketing partners include insurance companies or other financial services companies.



Questions? Call 304-558-0566 or go to contact@scuwv.com
State Credit Union
Hours & Location
 Monday - Friday
 Lobby: 8am - 3pm
 Drive Thru: 7:30am - 5pm
 State Payday: 7:30am - 6pm

 2200 Washington St. E.
 Charleston, WV 25311

Important Phone Numbers
 Master Card Activation - PIN Setup/Reset
  1-800-567-3451

 Lost/Stolen Master Card/Debit Card
  1-800-554-8969

 Lost/Stolen Visa Credit Card
  1-866-599-1069

Contact Us
 Phone: 304-558-0566
 contact@scuwv.com
 CU24: 1-866-470-7405
 Bill Payment: 1-844-596-1314

Privacy Policy


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